I just wanted to take the opportunity to say thank you for having such wonderful staff and coordinators.
My mother has been cared for by the co-ordinator Anna and now by the most efficient and remarkable Nina who is prompt, efficient and effective.
My mother who has recently lost my father, last September, they were married for 62 years and has lived in Melbourne up until October last year, has struggled to make the necessary adjustments and transition to her new life without my dad. It’s been very sad for her.
I also want to express my thanks and appreciation to your lovely staff, in particular to Helena who makes mum’s twice weekly visits to Casa Serena so enjoyable.
Mum tells me that from the driver to the meals, how she is treated is absolutely wonderful.
Her only ‘complaint’ is “I wish it never has to end!’
For me, handling the death of my father and bringing my mum to Brisbane after living 65 years in Melbourne has been a hand-full and quite stressful not to mention extremely sad. CO.AS.IT has made this challenging transition bearable. The handling of any issue has been carried out with the utmost compassion and professionalism.
Thank you thus far!