Case Study: Sofia

Every week, Sofia steps out of her apartment with a bright smile lighting up her face to join her care worker for their regular trip to the shops.

For Sofia, a Somali immigrant adjusting to life in Australia, these routine outings are more than an opportunity to buy groceries, they are stepping stones to confidence.

As they stroll into local shops together, Sofia is reminded of her earlier life when she spots colourful fabrics with vibrant patterns.

Another memory is triggered when Sofia spots a familiar spice used in Somali cuisine.

“Cumin!” she exclaims, proudly using an English word she learned recently.

Little by little, these timely moments provide our team with an opportunity to encourage Sofia to practice her English, by gently guiding her pronunciation and celebrating these small but significant victories in her language journey.

As they walk together, Sofia confides about her earlier life in Somalia, with her voice growing more confident with each English sentence.

Listening intently and occasionally introducing a new word or phrase, before long, their shopping excursion has been transformed into impromptu language lesson.

As our support worker helps Sofia carry her shopping bags home, it’s clear that outings are more than restocking the pantry. They’re about building confidence, fostering independence and nurturing a sense of belonging in Australia.

With the unwavering support of Co.As.It. support services, Sofia is progressively gaining confidence in her ability to engage with the community and reducing the social isolation she had initially experienced while adjusting to her new life.

“With the unwavering support of Co.As. It. support services, Sofia is  progressively gaining confidence in her ability to engage with the community and reducing the social isolation she had initially experienced while adjusting to her new life.”

If Sofia’s story has resonated with you and your are interested in getting support, please contact our QCSS team on 07 3624 6100 or submit your details and one of our team members will be in touch.