Always courteous and polite

Always courteous and polite
February 15, 2021

I have had the fortune to have been referred to Co.As.It over a year ago now and just wanted to let you know of my experience with your service. As you are aware, I took on the long term guardianship of my two nieces when they were babies. Since then, they have both been diagnosed with Foetal Alcohol Spectrum Disorder and identified as children with autism spectrum disorders. The eldest child suffers intellectual impairment, epilepsy, and rheumatoid arthritis. The children find school very tiring and often come home and go to sleep until dinner time.

Since my MS began deteriorating significantly, it has been a godsend having nutritious meals made by a Co.As.It worker in the freezer to just thaw, heat and serve to the children and myself until I was no longer able to eat. However, the children continue to enjoy these meals. […] Having a Co.As.It. worker here to give the floors a good vacuum and mop each fortnight helps me immensely, as does the worker changing the sheets on the children’s and my beds. I always look forward to having nice clean sheets on my bed […]. I cannot express my appreciation for the fact that I only have to pay a nominal amount of $6ph for this service. Should I have to pay too much more than this, I could never afford the wonderful service provided on my pension.

I would like to thank Co.As.It. for providing such a wonderful and appropriate service to the community and myself in particular. Another thing that I must mention is the quality of the Co.As.It. workers. As I have had three relatively long term workers over the period since your assistance commenced, I can say without a doubt that it is clear that the workers are stringently vetted prior to employment and then trained extensively. All three workers have been extremely caring and compassionate to me on every occasion they have been to our home. They take the time to have a quick chat to see how I am doing health-wise before they commence work. They remember family members who may pop in to visit and are always courteous and polite to all of us at all times. I feel extremely lucky to have been referred to your service since my discharge from the hospital.

Thank you again for everything your service provides me.
18/06/16