On the morning of 10 February 2021, my mother had a seizure for 5 minutes which rendered her unconscious for 15 minutes. I would like to offer my extensive thanks to Care Worker, Rachel for the way that she handled the emergency. She called triple 000, kept my mother shaded by holding a floor mat above her. She briefed the paramedics while I attended to mum.
Rachel is a credit to your organisation. She showed calmness and great compassion toward my mother during the emergency. Furthermore, Rachel undertakes the cleaning of my mother’s home to a high standard.
Please pass on my thanks.
Mum is already on the road to recovery.